Handling Customer Complaints Positively

As a manager or business owner, it is inevitable that you will receive customer complaints. Whether the complaints are about price, product, quality, or service, it is your duty to resolve the customer complaints positively and to make the outcome one that will benefit the company in an affirmative and constructive manner.

Bill Gates knew that your “most unhappy customers are your greatest source of learning.” And because of this knowledge, and by taking the appropriate actions, he is now one of the wealthiest men in the world.

If you know how to handle customer complaints in a positive way, then becoming as successful as Bill Gates could become a reality.  Shopper Approved is an online customer service software company that prides themselves of the positive outcome they receive from their customers. With a 99% satisfaction rate, they prove that they know all about customer service, and how to help their shoppers approve of their business model.

When a customer gives your company a verbal or written complaint, these complaints should be dealt with immediately. If the customer is giving a verbal complaint in person, the manager, owner, or customer service specialist should instantly present themselves to the scene to listen and assist. If your customers feel that you are trying to solve the problem as it is happening, they will be more willing to calm down and come to an amicable resolution. If you keep your customers waiting, it allows for the issue to potentially build and fester into a larger issue.

We should always be positive when handling a customer complaint. If you see it as a mistake, but address it in a way that will build your relationship with the customer without degrading or down talking your company, then they customer will then see your reaction as encouraging and there is a good chance that he or she will want to continue his or her relationship with your company. It is amazing what you can achieve just by keeping the glass half full.

If you and your staff are struggling with handling and organizing customer complaints, check in with Shopper Approved and to uncover the benefits that customer satisfaction surveys can provide. Your business will continue to grow when you know how to handle customer complaints. 

Six Steps to Breakthrough to a Healthier, Slimmer You

Why don’t you have the slimmer body you want? When it comes to working out and eating right, some women over 30 years old come up with excuses like not having enough time, health or pain issues, lack of motivation, or simply just thinking that whatever the plan is to decrease their weight and increase their level of energy just won’t work.

These are all normal thoughts and feelings, but the great news is that now there are ways to breakthrough all our fears and doubts to achieve the health and look we desire.

These six steps to breakthrough a healthier, slimmer you, taught through Wellness Coach Tanya Langis are listed below and will help give you the slim, sexy body that you have always wanted so that you can feel confident no matter who you are with and what you are wearing.

Here is a little taste, a morsel, if you will of the huge buffet of information included in the book:

• The most powerful tips on how to get and stay motivated.
• How to finally break habits that have prevented you from getting healthy and losing the extra weight that is holding you back from being who you want to be.
• How to get your body to crave healthy foods that will help you promote and maintain a healthy body weight.
• How you can decrease your exercise time with better results. Never again will you be able to use the excuse that you don’t have enough time to exercise.
• How to develop the mindset for sustained weight loss and overall physical health.
• One of the most important keys for lasting success.   If you don’t do this, chances are you will fail. And you can only get this key by reading the book!

Tanya Langis’ guidebook, The Six Steps to Breakthrough to a Slimmer, Healthier You will help you reach your weight goals once and for all. It will change you from a woman who used to give excuses to others about the way she looked to one who will not stop even after she has surpassed her own expectations for a healthier, slimmer, more beautiful body.

New Jersey Plumbing Service Teaches How to Limit Water Damage

Last week I listened as my friend told me how her house had flooded – destroying most of her belongings. It wasn’t from ice inside the pipes, weathering or anything unpreventable, it happened because the previous low-budget plumber that she called in to fix her water pipes screwed up. Either he didn’t know what he was doing or he was careless. One of the water pipes broke and she was left ankle deep in water. Next time, she’ll use a dependable, knowledgeable New Jersey Plumbing Service.

The leak in her water pipes could have caused a lot more damage, but she followed the steps that anyone in her situation should follow to limit water damage.

First, Stop the Flow of Water

Shut off the main water supply by turning off the main stop tap, which is usually either in the area where the main service pipe connects to the home or under the kitchen sink. It is best to ensure that everyone in your family knows where it is located and how to turn it off in case of a emergency.

Let the pipe drain out the water by turning on all cold taps. Switch off the water heating system and then turn on all hot taps to help in draining the water supply system. Also, flush all toilets. All leaks should stop once there is no more water running from the taps.

Remember to turn off the main electrical supply unit immediately and never touch anything electrical if it's wet.

Next, Find the Break or Leak

Try to locate exactly where the pipe burst to prevent further damage. Once you've found where the leak initially started, you can mark it with a magic marker or cloth to show the plumber when he comes.

Then Get Professional Help

If the damage is in a main water pipe, it needs to be repaired and dealt with carefully by a professional New Jersey plumbing service regardless of the cause or size of the break. Attempting to do the repairs on your own can be dangerous or cause further damage. It is best to let the experts do the work.

If there is flooding or any water damage in the home, call a water damage restoration company to remove the water from your home and dry it out.

Submit an Insurance Claim

When incidents like emergency water damage happen, it is best to contact your insurance company immediately to begin your homeowner’s insurance claim. Your insurance agent will advise you what steps you should take for your policy, and visit your home to assess the damage. Documentation of the damage is very important and you can do this right away while waiting for the insurance agent. Use a digital camera or video camera at home. If you can, get a statement from the New Jersey plumbing service and restoration crew about what they think caused the water damage. Give that information to the insurance agent.

Having your house flooded by a burst or leaky pipe is a terrible thing. But if it happens to you, be ready to spring into action to limit the water damage in your home.

New Jersey Plumbing Service Teaches How to Limit Water Damage

Last week I listened as my friend told me how her house had flooded – destroying most of her belongings. It wasn’t from ice inside the pipes, weathering or anything unpreventable, it happened because the previous low-budget plumber that she called in to fix her water pipes screwed up. Either he didn’t know what he was doing or he was careless. One of the water pipes broke and she was left ankle deep in water. Next time, she’ll use a dependable, knowledgeable New Jersey Plumbing Service.

The leak in her water pipes could have caused a lot more damage, but she followed the steps that anyone in her situation should follow to limit water damage.

First, Stop the Flow of Water

Shut off the main water supply by turning off the main stop tap, which is usually either in the area where the main service pipe connects to the home or under the kitchen sink. It is best to ensure that everyone in your family knows where it is located and how to turn it off in case of a emergency.

Let the pipe drain out the water by turning on all cold taps. Switch off the water heating system and then turn on all hot taps to help in draining the water supply system. Also, flush all toilets. All leaks should stop once there is no more water running from the taps.

Remember to turn off the main electrical supply unit immediately and never touch anything electrical if it's wet.

Next, Find the Break or Leak

Try to locate exactly where the pipe burst to prevent further damage. Once you've found where the leak initially started, you can mark it with a magic marker or cloth to show the plumber when he comes.

Then Get Professional Help

If the damage is in a main water pipe, it needs to be repaired and dealt with carefully by a professional New Jersey plumbing service regardless of the cause or size of the break. Attempting to do the repairs on your own can be dangerous or cause further damage. It is best to let the experts do the work.

If there is flooding or any water damage in the home, call a water damage restoration company to remove the water from your home and dry it out.

Submit an Insurance Claim

When incidents like emergency water damage happen, it is best to contact your insurance company immediately to begin your homeowner’s insurance claim. Your insurance agent will advise you what steps you should take for your policy, and visit your home to assess the damage. Documentation of the damage is very important and you can do this right away while waiting for the insurance agent. Use a digital camera or video camera at home. If you can, get a statement from the New Jersey plumbing service and restoration crew about what they think caused the water damage. Give that information to the insurance agent.

Having your house flooded by a burst or leaky pipe is a terrible thing. But if it happens to you, be ready to spring into action to limit the water damage in your home.

 

New Jersey Central Air Conditioning

If you live in New Jersey, this is your year to install a new central air conditioning unit. However, you don’t want just anyone to install it. You deserve the best, so you should utilize the services of a company that you can trust.

For first-time installations, there isn’t a lot to worry about when you use professionals to do the work. Most homes already have ductwork in place for the furnace, so to set up a central air conditioning unit it is simply a matter of installing the add-on parts to the furnace. Schaibles Plumbing specializes in the installation of central air conditioning units in the New Jersey area.

Inside every central air conditioning unit there is an evaporator (an array of cooling coils) which is placed in front of the air system's blower fan. Air that is cooled inside the coils of the evaporator is circulated throughout the home by way of the same fan that moves warm air from the furnace in colder months.

The main parts of the hot side of the unit (which are outside) are the condenser and the compressor. This is the part of the unit that does all the hard work. When you are having problems with your unit not working properly, this is usually the first area that professional central air conditioning repairmen check.

The experts at Schaibles Plumbing install high efficiency central air conditioners which protect your home against mold and mildew, prevent increases in asthma and allergies, and bring more comfort into your home than ever before. They care about your safety and comfort.

Most New Jersey central air conditioning units are securely fastened to the ground by way of a concrete or wooden platform. This is to prevent them from blowing away in storms and provides stability. Professional installers ensure that your central air conditioning unit is located in a safe area, away from any objects that may fall and damage it.

There are many central air conditioning unit providers to choose from in New Jersey such as Comfortmaker, Trane, Lennox, Aprilaire, Goodman, York, Honeywell, Rheem, Reznor, Carrier, and Daikin. But no matter what style of air conditioner you choose for your home, Schaible’s Plumbing can install it.

New Jersey Central Air Conditioning

If you live in New Jersey, this is your year to install a new central air conditioning unit. However, you don’t want just anyone to install it. You deserve the best, so you should utilize the services of a company that you can trust.

For first-time installations, there isn’t a lot to worry about when you use professionals to do the work. Most homes already have ductwork in place for the furnace, so to set up a central air conditioning unit it is simply a matter of installing the add-on parts to the furnace. Schaibles Plumbing specializes in the installation of central air conditioning units in the New Jersey area.

Inside every central air conditioning unit there is an evaporator (an array of cooling coils) which is 

placed in front of the air system's blower fan. Air that is cooled inside the coils of the evaporator is circulated throughout the home by way of the same fan that moves warm air from the furnace in colder months.

The main parts of the hot side of the unit (which are outside) are the condenser and the compressor. This is the part of the unit that does all the hard work. When you are having problems with your unit not working properly, this is usually the first area that professional central air conditioning repairmen check.

The experts at Schaibles Plumbing install high efficiency central air conditioners which protect your home against mold and mildew, prevent increases in asthma and allergies, and bring more comfort into your home than ever before. They care about your safety and comfort.

Most New Jersey central air conditioning units are securely fastened to the ground by way of a concrete or wooden platform. This is to prevent them from blowing away in storms and provides stability. Professional installers ensure that your central air conditioning unit is located in a safe area, away from any objects that may fall and damage it.

There are many central air conditioning unit providers to choose from in New Jersey such as Comfortmaker, Trane, Lennox, Aprilaire, Goodman, York, Honeywell, Rheem, Reznor, Carrier, and Daikin. But no matter what style of air conditioner you choose for your home, Schaible’s Plumbing can install it.

New Jersey Central Air Conditioning

If you live in New Jersey, this is your year to install a new central air conditioning unit. However, you don’t want just anyone to install it. You deserve the best, so you should utilize the services of a company that you can trust. For first-time installations, there isn’t a lot to worry about when you use professionals to do the work. Most homes already have ductwork in place for the furnace, so to set up a central air conditioning unit it is simply a matter of installing the add-on parts to the furnace. Schaibles Plumbing specializes in the installation of central air conditioning units in the New Jersey area. Inside every central air conditioning unit there is an evaporator (an array of cooling coils) which is placed in front of the air system's blower fan. Air that is cooled inside the coils of the evaporator is circulated throughout the home by way of the same fan that moves warm air from the furnace in colder months. The main parts of the hot side of the unit (which are outside) are the condenser and the compressor. This is the part of the unit that does all the hard work. When you are having problems with your unit not working properly, this is usually the first area that professional central air conditioning repairmen check. The experts at Schaibles Plumbing install high efficiency central air conditioners which protect your home against mold and mildew, prevent increases in asthma and allergies, and bring more comfort into your home than ever before. They care about your safety and comfort. Most New Jersey central air conditioning units are securely fastened to the ground by way of a concrete or wooden platform. This is to prevent them from blowing away in storms and provides stability. Professional installers ensure that your central air conditioning unit is located in a safe area, away from any objects that may fall and damage it. There are many central air conditioning unit providers to choose from in New Jersey such as Comfortmaker, Trane, Lennox, Aprilaire, Goodman, York, Honeywell, Rheem, Reznor, Carrier, and Daikin. But no matter what style of air conditioner you choose for your home, Schaible’s Plumbing can install it.